Pocket The Hamster!

Payment must be in full and upfront.

Payment is done through PayPal. If you are paying for a plushie, you must provide your shipping address through PayPal when buying the plushie.

Failure to pay for your commission 30 days after requesting your commission will result in me declining the commission and placing you on a greylist.

I will only begin working on your commission once I receive your payment.

Refunds for a commission depend on the progress made in the artwork. I will frequently update you on the progress of your commission upon completing any milestones and upon request.

If you are considering requesting a refund, it is recommended that you ask for one as soon as possible rather than wait, as I may make progress while you are deciding whether or not to cancel your commission, and I will be strict with the amount that gets refunded.

If I am unable to complete your commission, I will notify you as soon as possible and you will be refunded.

Cancelling your commission does not give you ownership of any files or materials I created for the commission.

As the price of plushies is variable and highly dependent on the specific request, I do not offer exact percentages for refunds. Refunds are dependent on my work hours and material costs. I will be upfront on these costs after you accept the reference sheet I create for your plushie.

I will not offer refunds on the reference sheet upon receiving payment to complete it. You must cancel the commission before or when I provide the WIP of the reference sheet in order to receive a 50% refund.

The lowest refund I can offer once I get approval for the rest of the plushie is the price of the plushie minus the materials costs.

Digital art typically takes at most 1 month to complete, usually much faster, but neither is guaranteed. This timeframe is typically extended for complex designs, multiple characters, etc.

If you would like to receive your digital art commission in a specific timeframe, you must notify me before I accept your commission. Any deadlines given to me after I accept your commission will be declined.

Deadlines cannot be less than 90 days from when you order a commission.

If I do not complete your artwork by the deadline, you will be refunded according to the progress I have made.

You MAY NOT ask for a deadline for plushie commissions.

You may ask for major revisions of the artwork before the lineart process. For sketch commissions, you may ask for major revisions during the pose process.

You may ask for minor revisions during the lineart, color, and shading processes. You may be charged for any major revisions you request at these points in the commission, so it is highly recommended that you ask for these in the sketching/pose process.

Your commission is for personal use only.

You cannot sell the commission or otherwise make profit off of it in any way.

You cannot use the commission to create NFTs, generative AI media, or similar works.

You can repost the commission as long as I am credited.

You cannot remove my signature.

You cannot make major edits to the artwork, including, but not limited to "completing" the artwork using my sketches or lineart, attempting to improve my art, etc.

You may make minor edits to the commission so long as you acknowledge that you edited the art anywhere that you post or present the artwork. I must still be credited with creating the original artwork.

Other people cannot make edits to the commission.

You cannot trace or heavily reference the commission for any reason, including making your own artwork.

You cannot use my artwork for NSFW or lewd purposes, or repost the artwork to any pornographic websites or accounts.